Last updated: July 2026
Forged OS is a private, internal business operating system built by Forged ("Forged," "we," "us," or "our") for use exclusively by Forged team members and authorized Forged clients. Forged OS is not a public consumer application — access is restricted to individuals and organizations with an active business relationship with Forged.
This Privacy Policy explains what information Forged OS collects, how it is used, where it is stored, which third-party services support the app, and how you can contact us with questions. By using Forged OS, you agree to the practices described in this policy.
Because Forged OS is a business tool used to run day-to-day CRM and operations workflows, we collect the following categories of information:
We do not knowingly collect any information from individuals who are not Forged team members or authorized Forged clients.
All data collected through Forged OS is used strictly to support internal business operations for Forged and its clients. Specifically, we use data to:
We do not use your data for advertising, and we do not build advertising profiles based on your activity in Forged OS.
Forged OS is hosted on servers provided by Render.com, located in the United States. All business data — including deals, contacts, notes, tasks, files, and chat messages — is stored on Render's infrastructure and is subject to Render's own security and data-handling safeguards as our infrastructure provider.
Data in transit between your device and our servers is encrypted using industry-standard protocols (TLS/HTTPS).
Forged OS integrates with a limited set of third-party services to power specific features. Each service only receives the data necessary to perform its function:
| Service | Purpose | Data Shared |
|---|---|---|
| QuickBooks (Intuit) | Invoicing and accounting sync | Invoice details, client billing information, payment status |
| Google Calendar | Team calendar sync | Event titles, times, attendees, and related scheduling details |
| Twilio | Call logging and communication features | Call metadata (numbers, timestamps, duration) tied to CRM records |
| Resend | Transactional email delivery (notifications, alerts) | Recipient email address and message content necessary for delivery |
| OpenAI | AI-powered features: Voice Memo commands (task/deal creation, note logging), meeting transcript analysis and AI task suggestions, AI-generated daily briefings | Voice transcription text, meeting transcript text, and CRM context (company names, deal names, task titles) necessary to generate the requested output. No audio is sent — only transcribed text. No data is used by OpenAI to train its models under our API agreement. |
These providers are contractually and technically permitted to use the data only to deliver the relevant service to Forged OS — not for their own independent marketing purposes.
Forged does not sell, rent, or trade any user or business data to third parties, ever. Data is shared only with the specific service providers listed above, and only to the extent necessary to operate Forged OS's features.
We apply reasonable administrative, technical, and physical safeguards designed to protect your data against unauthorized access, alteration, disclosure, or destruction, including encrypted data transmission, access controls limiting data visibility to authorized Forged accounts, and routine monitoring of our hosting environment. No system is 100% secure, and we encourage users to safeguard their own account credentials.
We retain business data for as long as your organization maintains an active relationship with Forged, or as needed to comply with legal, accounting, or contractual obligations. Upon written request from an authorized account holder, we will delete or de-identify account and business data, except where retention is required by law or legitimate business record-keeping needs (e.g., invoicing history).
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information held within Forged OS. Because Forged OS is an internal business tool, most requests should be directed through your organization's Forged account administrator, or directly to us using the contact information below.
Forged OS is a B2B business tool intended solely for use by adult employees, contractors, and authorized representatives of Forged and its clients. It is not directed to, and we do not knowingly collect information from, children under the age of 13.
We may update this Privacy Policy from time to time to reflect changes in our practices, features, or legal requirements. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of Forged OS after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how your data is handled within Forged OS, contact us: